Shipping & Returns

Shipping:

Tuxedo Paper currently offers domestic shipping within the United States.

• Free shipping is provided for all orders exceeding $15.
• Domestic shipping typically takes 3-5 business days.
• To prevent shipping issues leading to delays or rejections, ensure you provide a valid address.

Return Policy:

• We accept returns only for unused products in their original packaging.
• All returns must be initiated within 15 days from the delivery date.
• For return requests, please contact us with the subject “Return Request.” We will provide you with the return address and further instructions.
• Please note that customers are responsible for the return shipping costs.
• Exchanges are not accepted. In case of defective items, contact us via info@tuxedopaper.com with your order number.

Order Tracking:

• Once your order is processed, you will receive a shipping confirmation email containing the tracking number.
• If you can’t find the email, check your spam folders. For further assistance, email us at info@tuxedopaper.com